48-72—hour delivery Free shipping on orders over 85,- in the Netherlands Extra service Klantenbeoordeling op basis van beoordelingen

Privacy

Privacy policy EQUILIN BV

This page has been adapted last on 25th of May 2018

We are conscious about the fact that you have trust in us. We see it as our responsibility to protect your privacy. On this page we inform you about the date we collect when using our website, why we collect these data and how we improve your user experience by doing so. This way you understand exactly how we work. 

This privacy statement applies to the services of Equilin BV. If we give your data to a third party in case this is necessary for the processing of the orders, for example to the distribution center, we demand from them that they handle your data with the same care as we do.

Equilin BV respects the privacy of all users of the website and makes sure the personal information you provide us will be treated with confidentiality. 

Our use of collected data

Use of our services

When you sign up to one of our services, we ask you to provide personal data. These data are used to carry out the service. The data is stored on Equilin BV's own secure servers or those of a third party in the European Economic Area.

The data we ask you to provide in order to properly deliver an order are: 

  • Name
  • Address
  • Phone number
  • Email address

Communication

When you send us an email or other messages, it is possible that we store these messages. Sometimes we’ll ask you to provide personal data and information about your horse that can be relevant to the situation in question. This makes it possible to process your questions and answer your requests for advice. The data is stored on Equilin BV's own secure servers or those of a third party in the European Economic Area. All information you provide to Equilin will be treated confidentially.

Cookies

We share data of the users of our website for research purposes, so we can get a better insight into our customers and this way we can tailor our website to this.

This website uses functional cookies to help the website analyse the users of the site (google analytics). The information gathered by the cookies about your use of the website can be transferred to the own secured servers of Equilin BV or those of a third party. We use this information to keep track of how you use the website and to compile reports on website activity.

Purposes

We do not share or use information for other purposes than the purposes described in this privacy statement.

Third parties

The information is not being shared with third parties, with the exception of web applications which we use for the benefit of our webshop. This data will only be used for the benefit of the purpose of the concerning application and will not be spread further. We demand all of these parties to treat your data just as confidentially as we do. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your information.

Changes

This privacy statement is tailored to the use and the possibilities on this website. Any adjustments and / or changes to this site may lead to changes in this privacy statement. We therefore advise you to consult this privacy statement regularly. 

Choices for Personal Information 

We offer all visitors the opportunity to view, change, or delete all personal information that has been provided to us. We do need to keep certain data in order to comply with our legal obligations. 

Adjust / unsubscribe newsletter service 

At the bottom of every mailing you will find the option to change your details or to unsubscribe from our newsletter. 

Adjust / unsubscribe communication 

If you want to change your data or have yourself removed from our files, please contact us. See the contact details below. 

Turn off cookies 

Most browsers are set by default to accept cookies, but you can set your browser to refuse cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function properly if cookies are disabled in your browser. 

Questions and feedback 

We regularly check whether we comply with this privacy statement. If you have any questions about this privacy statement, please contact us:

Equilin BV

Scheutenweg 2

7595 LP Weerselo

The Netherlands

[email protected]

+3123-5677039

48-72—hour delivery

In 3 days delivery at home or your pick-up point when ordered before 8.00 PM

Free shipping on orders over 85,- in the Netherlands

On orders higher than €85,- (NL) and €100,- (BE, DE)

Extra service

Individual advice on feeding plans and management

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