This page has been adapted last on 25th of May 2018
We are conscious about the fact that you have trust in us. We see it as our responsibility to protect your privacy. On this page we inform you about the date we collect when using our website, why we collect these data and how we improve your user experience by doing so. This way you understand exactly how we work.
This privacy statement applies to the services of Equilin BV. If we give your data to a third party in case this is necessary for the processing of the orders, for example to the distribution center, we demand from them that they handle your data with the same care as we do.
Equilin BV respects the privacy of all users of the website and makes sure the personal information you provide us will be treated with confidentiality.
Our use of collected data
Use of our services
When you sign up to one of our services, we ask you to provide personal data. These data are used to carry out the service. The data is stored on Equilin BV's own secure servers or those of a third party in the European Economic Area.
The data we ask you to provide in order to properly deliver an order are:
When you send us an email or other messages, it is possible that we store these messages. Sometimes we’ll ask you to provide personal data and information about your horse that can be relevant to the situation in question. This makes it possible to process your questions and answer your requests for advice. The data is stored on Equilin BV's own secure servers or those of a third party in the European Economic Area. All information you provide to Equilin will be treated confidentially.
We share data of the users of our website for research purposes, so we can get a better insight into our customers and this way we can tailor our website to this.
This website uses functional cookies to help the website analyse the users of the site (google analytics). The information gathered by the cookies about your use of the website can be transferred to the own secured servers of Equilin BV or those of a third party. We use this information to keep track of how you use the website and to compile reports on website activity.
We do not share or use information for other purposes than the purposes described in this privacy statement.
The information is not being shared with third parties, with the exception of web applications which we use for the benefit of our webshop. This data will only be used for the benefit of the purpose of the concerning application and will not be spead further. We demand all of these parties to treat your data just as confidentially as we do. Furthermore, in some cases the information can be shared internally. Our employees are obliged to respect the confidentiality of your information.
This privacy statement is tailored to the use and the possibilities on this website. Any adjustments and / or changes to this site may lead to changes in this privacy statement. We therefore advise you to consult this privacy statement regularly.
Choices for Personal Information
We offer all visitors the opportunity to view, change, or delete all personal information that has been provided to us. We do need to keep certain data in order to comply with our legal obligations.
Adjust / unsubscribe newsletter service
At the bottom of every mailing you will find the option to change your details or to unsubscribe from our newsletter.
Adjust / unsubscribe communication
If you want to change your data or have yourself removed from our files, please contact us. See the contact details below.
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Questions and feedback
We regularly check whether we comply with this privacy statement. If you have any questions about this privacy statement, please contact us:
7575 AB Oldenzaal, The Netherlands
In 3 days delivery at home or your pick-up point when ordered before 8.00 PM
On orders higher than €85,- (NL) and €100,- (BE, DE)
Individual advice on feeding plans and management